Terms of Service

Welcome to New Life Assistance Program. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, submitting an application, or contacting us, you agree to these Terms.

1. About Us

New Life Assistance Program is a nonprofit organization providing charitable assistance to individuals and families in need across the United States. We are not a lender, loan provider, or financial services company. We do not charge interest, and we do not require repayment of any assistance we provide.

2. Eligibility

To apply for assistance, you must:

• Be at least 18 years of age
• Be a resident of the United States
• Provide accurate, complete, and truthful information
• Meet the eligibility criteria for the specific program you're applying for

3. Applications and Decisions

Submitting an application does not guarantee approval. Each application is reviewed individually by a case officer. Decisions are final and made at our sole discretion based on:

• Documented need and urgency
• Program eligibility criteria
• Available funding at the time of review
• Accuracy and completeness of information provided

We reserve the right to decline an application for any lawful reason.

4. Your Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete information
• Not impersonate any other person or entity
• Not submit fraudulent documents or misleading claims
• Not use our site for any illegal purpose
• Promptly notify us of any changes to your situation
• Not attempt to gain unauthorized access to our systems

Fraudulent submissions will be reported to appropriate authorities and will result in permanent disqualification from future assistance.

5. No Guarantees

While we make every effort to help, we cannot guarantee:

• That you will receive assistance
• The amount, timing, or form of any assistance
• That your situation will be resolved by our assistance alone
• Continued availability of any specific program

Any figures shown on this website (e.g., "typical amount") are estimates based on past cases and are not promises.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully.

7. Intellectual Property

All content on this website — including text, graphics, logos, layout, and code — is owned by or licensed to New Life Assistance Program and is protected by United States and international copyright laws.

You may not:

• Copy, reproduce, or redistribute our content without permission
• Use our name, logo, or branding without written consent
• Frame, mirror, or scrape our website

8. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The site will be uninterrupted, error-free, or secure
• Information on the site is complete, accurate, or current
• Any errors or defects will be corrected

Our assistance is not a substitute for professional legal, financial, medical, or mental health advice.

9. Limitation of Liability

To the maximum extent permitted by law, New Life Assistance Program and its officers, directors, employees, and volunteers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our services.

Our total liability to you for any claim related to our services shall not exceed the amount of assistance, if any, actually provided to you.

10. Indemnification

You agree to indemnify and hold harmless New Life Assistance Program from any claims, damages, losses, or expenses arising from your violation of these Terms or your misuse of our services.

11. Third-Party Resources

We may refer you to other organizations, government agencies, or services. We do not control, endorse, or take responsibility for those third parties.

12. Modifications

We may update these Terms at any time. The "Effective date" at the top will reflect the most recent revision. Continued use of our site after changes constitutes acceptance of the updated Terms.

13. Termination

We reserve the right to restrict or terminate access to our services for any user who violates these Terms, submits fraudulent information, or behaves abusively toward our staff or volunteers.

14. Governing Law

These Terms are governed by the laws of the State of IL, without regard to conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in IL.

15. Contact

For questions about these Terms:

New Life Assistance Program
129 New Era Rd
Suite 100
Carbondale, IL 62901
Email: info@newlifeassistance.org
Phone: (555) 123-HELP